GENERAL QUESTIONS

ABOUT ROYAL BEDDINGS

Royal Beddings is an eCommerce website which provides high-quality beddings, duvets, linens and other related items used for improving the comfort, design and overall sleep for adults and children. All products are tested and are made from durable materials and fabrics. At Royal Beddings, we want to offer iconic products at the best possible price.

All products can be found in our webshop, feel free to take a look!

We offer pristine, highly customizable and long-lasting products on the market. It is our main goal to make our products accessible for everyone who is interested in improving their home and sleep. All products are tested and certified based on their quality and durability.

To reach out to our support team, you can use our live chat feature by clicking on the icon in the lower right corner. Our support team will response in a time period of 24 hours. Even if no agents are currently available, you can leave a message or send a direct email to [email protected]

PAYMENTS & ORDERS

To order your desired product(s), simply click on the product and follow the instructions. It is necessary to select the product options, like color, sizes and so on. After all necessary information is submitted, you will be redirected to the checkout page where it is required to enter the payment details. After that, we are processing the order and sending the product to your address.

On Royal Beddings, we support the use of PayPal and most major credit cards such as Visa, MasterCard, American Express, etc. Depending on the country you are from, payment options will be presented to you accordingly. On our website, a 3rd party payment processor is being used to process payments, which has a limited support for certain countries. Each payment is begin processed immediately after an order has been made.

Your order may be subject to import taxes and duties depending on the area a person lives in, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country and location to which the order was shipped. You should contact your customs office for accurate amounts and percentages.

Royal Beddings cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

Order can be changed or cancelled only as long as the order was not processed to our warehouse. We require the order number/identification which you will receive after an order has been made. Double-check the submitted information and if there is a mistake, contact our support through the live chat option or by contacting the support directly by email: [email protected]

SHIPPING & DELIVERY

Currently, Royal Beddings support shipping services only to the United States.

We offer free shipping to all areas in the US.

It takes up to 24 hours to process the order and initiate the process of sending the item to your address. Orders usually ship from 15 - 25 days to US. Please refer to our Shipping & Delivery policy for more information.

RETURNS & WARRANTY

At Royal Beddings, we value customer satisfaction. Please refer to our Return Policy for all information about the damaged goods. If you require more assistance, contact our support team through live chat option or directly contacting us by email.

At Royal Beddings, all sales are final. We do not offer support for returning the products that match with the submitted order. For more information, contact support through live chat feature or via email.

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